MGLine Terms and Conditions — Your Rights & Responsibilities on Our Platform

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Member" or "Player") and MGLine ("we", "us", "our", "the Platform"), the operator of mgline.bet. By registering an account on MGLine, depositing funds, claiming a bonus or placing any bet or wager on our platform, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must not use MGLine. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised version. MGLine recommends that all members revisit this page periodically to stay informed of any changes.

These Terms were last updated in June 2025. MGLine reserves the right to amend these Terms at any time. Where changes are material, we will notify active members via email or in-platform notification before the changes take effect.

To register and use MGLine you must meet all of the following eligibility requirements at the time of registration and on a continuing basis throughout your membership:

• You must be at least 18 years of age. MGLine operates a strict minimum age policy and reserves the right to request proof of age at any time. Any account found to have been created by a person under 18 will be immediately closed and all funds returned, minus any bonuses claimed.
• You must be a resident of Pakistan or otherwise legally entitled to use MGLine from your location. It is your responsibility to ensure that online gaming is permitted in your jurisdiction before registering.
• You must register using accurate personal information including your real name, a valid Pakistani mobile number and a valid email address. Providing false or misleading information during registration is grounds for immediate account closure.
• You must not be self-excluded from MGLine or from any other gaming platform under a self-exclusion agreement that would apply to MGLine's services.
• You must be acting in your own personal capacity and not on behalf of any business, third party or organisation.

Each person may maintain only one MGLine account. Creating multiple accounts — whether using different names, different mobile numbers or different devices — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of all balances. If you believe a duplicate account has been created in your name without your knowledge, contact MGLine support immediately.

Your MGLine account is personal and non-transferable. You are solely responsible for all activity that occurs on your account, including all bets placed, deposits made and any losses incurred. You must keep your login credentials — including your password and any two-factor authentication codes — confidential at all times.

MGLine strongly recommends enabling two-factor authentication (2FA) for your account. This adds an important layer of security that prevents unauthorised access even if your password is compromised. You can enable 2FA from your account security settings at any time.

• Do not share your password with anyone, including family members, friends or MGLine support staff. MGLine will never ask you for your password.
• Log out of your MGLine account on any shared or public device immediately after use.
• If you suspect that your account has been accessed without your permission, contact MGLine support immediately at support@mgline.bet so we can secure your account and investigate.
• Account details — including your registered mobile number and withdrawal methods — can only be updated after identity verification to prevent unauthorised changes.

MGLine reserves the right to suspend, restrict or close any account that is involved in fraudulent activity, has provided false registration information, is being used by a minor or is in material breach of these Terms. In cases of fraud or violation, MGLine may withhold any balance pending investigation.

All deposits and account balances on MGLine are denominated in Pakistani Rupees (PKR). No currency conversion is required or applied. MGLine accepts deposits via the following methods:

• Easypaisa — instant transfer to MGLine wallet
• JazzCash — instant transfer to MGLine wallet
• NayaPay — instant transfer to MGLine wallet
• SadaPay — instant transfer to MGLine wallet
• Bank Transfer (IBFT) — credited within 30–60 minutes during business hours
• Visa / Mastercard (cards issued by Pakistani banks only) — credited within minutes

The minimum deposit on MGLine is Rs 200. There is no maximum deposit for standard accounts, though higher deposit amounts may trigger an enhanced verification check before the funds are released to your playing balance.

MGLine does not charge any fees for deposits. However, your bank or mobile wallet provider may apply transaction fees that are outside of MGLine's control. If a deposit fails to arrive within the expected timeframe, contact MGLine support with your transaction reference and the payment will be manually credited or refunded within 24 hours.

MGLine processes withdrawals in Pakistani Rupees (PKR) 24 hours a day, 7 days a week, including all public holidays. Winnings from bets, game profits and referral bonuses are all eligible for withdrawal once they are credited to your MGLine wallet balance.

Withdrawal processing times by method:

• Easypaisa / JazzCash / NayaPay / SadaPay: Typically within 15–30 minutes of request approval
• Bank IBFT Transfer: Typically within 1–2 hours; up to 4 hours during peak periods
• Visa / Mastercard (PKR card refund): 1–3 business days depending on your card issuer

The minimum withdrawal amount is Rs 200. MGLine does not impose a maximum withdrawal limit for verified accounts. Accounts that have not completed identity verification may have a withdrawal limit of Rs 50,000 per transaction pending verification.

Bonus funds that have not completed the applicable wagering requirement cannot be withdrawn — only real money balances (deposits and cleared winnings) are eligible for withdrawal. The MGLine wallet clearly distinguishes between your real money balance and any active bonus balance at all times.

MGLine offers a range of bonuses and promotional offers to both new and existing members. The following general conditions apply to all MGLine bonuses unless a specific promotion states otherwise:

• All bonuses are subject to wagering requirements that must be met before bonus funds or bonus-derived winnings can be withdrawn. The standard wagering requirement for most MGLine bonuses is 10x the bonus amount. Each promotion page specifies the exact requirement applicable.
• Bonuses have an expiry period. If the wagering requirement is not met within the specified period (typically 7–30 days depending on the promotion), the bonus and any associated winnings will be forfeited automatically.
• Only one welcome bonus may be claimed per person, per household and per device. Attempts to claim the welcome bonus multiple times using duplicate accounts will result in all accounts being closed.
• MGLine reserves the right to modify, suspend or cancel any bonus or promotion at any time with reasonable notice. If a promotion is cancelled after a member has already opted in, any qualifying progress made before cancellation will be honoured.
• Referral bonuses (Rs 500 per qualifying referral) are credited automatically within 30 minutes of the referred player completing their first qualifying deposit of Rs 200 or more. Referral bonuses are real money and have no wagering requirement — they can be withdrawn immediately.
• Bonuses are intended for recreational players only. MGLine reserves the right to decline or revoke a bonus from any account it believes is exploiting the bonus system.

To see all currently active MGLine promotions, visit the Promotions section of your account dashboard after logging in. Promotions visible in the public section of the website may have changed — always check the current terms before opting in.

The following general rules apply to all bets and game sessions on MGLine. Individual game types may have additional rules accessible within the relevant section of the platform.

Sports Betting (Cricket & Football):

• All bets on MGLine are settled based on the official result declared by the relevant governing body (PCB, ICC, FIFA, etc.). MGLine follows standard industry settlement rules for postponed, abandoned or shortened matches.
• In-play bets accepted during a live match are subject to any applicable rule changes that occur during the event. MGLine reserves the right to void in-play bets where a clear technical error has resulted in incorrect odds being offered.
• Minimum bet on all markets is Rs 50. Maximum bets per market vary and are shown at the time of bet placement.
• MGLine reserves the right to limit, restrict or suspend betting on any market at any time where unusual betting patterns are detected.

Crash Games & Aviator:

• All crash game rounds on MGLine use a provably fair algorithm. The crash point is determined before each round begins and cannot be altered by MGLine or any player during the round.
• Auto Cash-Out functions as a convenience feature. In the event of a technical failure that prevents Auto Cash-Out from executing, MGLine will review server logs and credit the bet at the multiplier recorded at the point of failure where this is verifiable.
• Disconnection from MGLine during a crash game round does not void the round. If Auto Cash-Out was set, it will trigger regardless of connection status. Bets without Auto Cash-Out are subject to standard crash rules.

Ludo & Casino Games:

• All casino game outcomes on MGLine are determined by certified random number generators. Published RTP figures represent theoretical long-term averages and are not a guarantee of individual session results.
• Ludo game rules follow standard Ludo conventions. In the event of a dispute about a Ludo outcome, MGLine's server records are the authoritative source and decisions based on those records are final.

MGLine is firmly committed to responsible gaming. We provide a range of player protection tools and take seriously our obligation to recognise and respond to signs of problem gambling. The following tools are available to all MGLine members from their account settings:

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit to MGLine. Limits take effect immediately upon setting. Increases to existing limits are subject to a mandatory 48-hour cooling-off period.
• Session Reminders: Set automatic reminders that notify you when you have been logged in and playing for a specified duration. Available in 30-minute increments.
• Self-Exclusion: Temporarily or permanently exclude yourself from all MGLine gaming activity. Available exclusion periods are 1 week, 1 month, 6 months and permanent. Self-exclusion takes effect immediately and cannot be reversed before the chosen period expires.
• Reality Check Notifications: Enable periodic pop-up messages that show your net gaming result for the current session and remind you how long you have been playing.

If you believe your gaming on MGLine is becoming a problem — or if someone close to you has expressed concern — please contact our support team at support@mgline.bet. Our team is trained to respond with empathy and practical assistance, and will not pressure you to continue playing. We would genuinely rather you take a break and come back refreshed than continue gaming in a way that is causing you distress.

MGLine reserves the right to proactively contact members whose account activity suggests problem gaming behaviour — including rapid successive deposits, large bet escalations or attempts to reverse self-exclusion requests — and to apply protective measures without a specific request from the player where we believe it is in their interest.

Full details of all responsible gaming tools are available on our dedicated Responsible Gaming page.

The following activities are strictly prohibited on MGLine and may result in immediate account suspension, permanent closure and forfeiture of all funds:

• Creating more than one MGLine account, regardless of the name, mobile number or device used
• Using automated bots, scripts, artificial intelligence tools or any other software to place bets, manipulate games or exploit the MGLine platform in any way
• Colluding with other players to manipulate the outcome of games, especially in Ludo or multi-player formats
• Exploiting software bugs, glitches or pricing errors in MGLine's favour — any winnings obtained through exploitation of a known or discovered bug will be voided
• Using a payment account belonging to another person to deposit or withdraw funds, or allowing another person to use your account for their transactions
• Providing false, misleading or incomplete identity information during registration or during subsequent verification checks
• Attempting to launder money or use MGLine's platform for any purpose connected to illegal financial activity
• Harassing, abusing or threatening MGLine staff, other players or any person associated with the platform through any communication channel

MGLine employs dedicated fraud detection systems that monitor accounts and transactions in real time. Suspected violations are investigated thoroughly before action is taken. Members who believe their account has been incorrectly flagged are entitled to appeal by contacting support@mgline.bet with supporting evidence.

MGLine collects and processes your personal data in order to operate your account, process payments, verify your identity, detect fraud and provide customer support. The types of data we collect include your name, mobile number, email address, device information, IP address and transaction history.

MGLine does not sell, rent or share your personal information with advertising networks or third-party marketing companies. We may share data with payment processors, identity verification services and fraud prevention partners as necessary to operate the platform securely.

All data stored by MGLine is encrypted using industry-standard 256-bit SSL encryption. Our systems are subject to regular security audits. You have the right to request a copy of the data MGLine holds about you or to request that your data be deleted, subject to our legal obligations around financial record-keeping.

Full details of how MGLine collects, uses, stores and protects your data are available in our Privacy Policy, which forms part of these Terms and should be read alongside them.

MGLine provides its platform on an "as is" basis. While we make every reasonable effort to ensure that MGLine is available 24/7 and that all games and payment functions operate correctly, we cannot guarantee uninterrupted or error-free service at all times. Planned and unplanned maintenance may occasionally result in temporary unavailability.

MGLine's total liability to any individual member in connection with any single incident, claim or cause of action shall not exceed the value of that member's account balance at the time of the incident. MGLine is not liable for:

• Losses arising from internet or mobile network outages beyond our control
• Losses caused by unauthorised access to your account where you have failed to adequately protect your login credentials
• Indirect, consequential or incidental losses of any kind, including lost profits
• The conduct of any third-party payment processor, bank or mobile wallet provider

Nothing in these Terms limits MGLine's liability for death or personal injury caused by our negligence, for fraud or for any liability that cannot legally be excluded.

MGLine reserves the right to revise these Terms and Conditions at any time. Where a revision constitutes a material change — for example, a change to bonus wagering requirements, withdrawal policies or account verification procedures — MGLine will notify all active members via their registered email address and/or in-platform notification at least 7 days before the change takes effect.

Minor changes — such as corrections to spelling, formatting or clarifications that do not alter the substance of any provision — may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the most recent revision.

If you do not agree with any revised Terms, you should stop using MGLine before the revised Terms take effect and contact support to withdraw any remaining balance. Continued use of MGLine after the effective date of any change constitutes your acceptance of the revised Terms.

If you have any questions about these Terms and Conditions, need clarification on any policy or want to raise a complaint about MGLine's conduct, please get in touch through any of the following channels:

• Email: support@mgline.bet (responses typically within 2 hours)
• Live Chat: Available on every page of MGLine — 24/7, including weekends and public holidays
• WhatsApp / Telegram: Contact details available after login from the Help section of your account

MGLine's support team operates in both English and Urdu. All complaints are logged, assigned a reference number and responded to within 24 hours. Complex disputes involving account balances or bet settlements are typically resolved within 72 hours.